Privacy Policy

2) Controller (and Representatives)

If you are in the EEA/UK, you may contact our representative for GDPR matters in your region (if designated above).

3) Personal Information We Collect

Information you provide

• Identity and contact data (e.g., name, email, phone).
• Account and communications data (e.g., messages, support requests).
• Payment and transaction data (processed by our payment providers; we generally do not store full card numbers).

Information collected automatically

• Usage data (IP address, device and browser type, pages visited, timestamps, referral URLs).
• Cookies and similar technologies (see “Cookies” below).

Information from third parties

• Service providers (e.g., analytics, hosting, customer support).
• Publicly available sources, where permitted by law.

CCPA/CPRA Categories (past 12 months)

• Identifiers (e.g., name, email, IP address).
• Internet/Network activity (e.g., pages viewed, interactions).
• Commercial information (e.g., transactions, if applicable).
• Geolocation data (approximate, from IP).
• Inferences (to improve Services; not for sensitive profiling).
• Sensitive PI (only if necessary and disclosed at collection; we do not use it for additional purposes without consent or as restricted by law).

4) Purposes of Use

• Provide, operate, and improve the Services.
• Communicate with you (support, updates, marketing where permitted).
• Personalize content and measure performance.
• Security, fraud prevention, and legal compliance.

5) Legal Bases for Processing (GDPR)

• Consent (e.g., marketing emails, certain cookies).
• Contract (to deliver Services you request).
• Legal obligation (e.g., tax, regulatory).
• Legitimate interests (e.g., service improvement, security) balanced against your rights.

You may withdraw consent at any time where processing is based on consent.

6) Cookies & Similar Technologies

We use necessary cookies for core functionality and, where permitted, analytics/advertising cookies. In regions requiring prior consent, we display a cookie banner and honor your choices. You can also control cookies via your browser settings.

Global Privacy Control (GPC): We treat a valid GPC signal as a request to opt out of “sale”/“sharing” under CCPA/CPRA for the browser sending the signal.

7) Disclosure & Sharing

• Service providers (hosting, analytics, support, payments) under contracts limiting use to our instructions.
• Legal/compliance when required by law or to protect rights, safety, and integrity.
• Business transfers (merger, acquisition). We will notify you of material changes.

Sale/Sharing of Personal Information (CCPA/CPRA): We do [select one: not sell / may share] personal information for cross-context behavioral advertising. If we do, you may opt out below.

Do Not Sell or Share My Personal Information

8) International Data Transfers

Where we transfer personal data outside your country (including from the EEA/UK to the U.S.), we use appropriate safeguards such as adequacy decisions, Standard Contractual Clauses, or your explicit consent, as applicable.

9) Retention

We retain personal information only as long as necessary for the purposes described, to comply with legal obligations, resolve disputes, and enforce agreements. We apply region-specific requirements where applicable.

10) Security

We implement appropriate technical and organizational measures to protect personal information. No method of transmission or storage is completely secure; we continuously improve our safeguards.

11) Your GDPR Rights (EEA/UK)

• Access, rectification, erasure.
• Restriction or objection to processing.
• Data portability.
• Withdraw consent without affecting prior processing.
• Lodge a complaint with your supervisory authority.

We aim to respond within one month (extendable where complex). To exercise rights, see Contact.

12) California Privacy Rights (CCPA/CPRA)

• Right to Know categories and specific pieces of personal information collected, used, disclosed, sold, or shared.
• Right to Delete (with legal exceptions).
• Right to Correct inaccurate personal information.
• Right to Opt Out of sale/sharing; we honor GPC signals.
• Right to Limit use/disclosure of sensitive personal information (where applicable).
• No discrimination for exercising rights.

How to submit a request: email or toll-free number below, or use our web form: [Insert Webform URL]. We will verify your request and respond as required by law. You may use an authorized agent.

Do Not Sell or Share My Personal Information

To opt out, visit: /DoNotSell.html. Browser GPC signals are also honored.

13) Children’s Privacy

Our Services are not directed to children under 13 (or under 16 in the EEA/UK). We do not knowingly collect personal information from minors without appropriate consent where required. Parents or guardians who believe a minor has provided data should contact us for deletion.

14) Changes to this Policy

We may update this Policy to reflect changes in our practices or the law. We will post the updated version with a new “Last Updated” date and, where required, provide additional notice.